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FAQ

1. Q: What distinguishes Wix and Vibes candles from other luxury candles in the market?
A: Wix and Vibes candles are unique for their high-quality 6006 wax blend, which ensures a full-room fragrance experience when lit. Hand-poured with care, each candle features a wooden wick for a soothing crackle, and our meticulous attention to detail ensures a premium, luxurious experience.

2. Q: How long can I expect my Wix and Vibes candle to burn?
A: Each of our candles, containing 450g of wax, offers an impressive burn time of approximately 120 hours. To optimize burn time, trim the wick to 1/4 inch before each use.

3. Q: Are Wix and Vibes candles safe for use around children and pets?
A: While our candles are made from safe, high-quality materials, we recommend keeping them out of reach of children and pets for safety, and never leave a burning candle unattended.

4. Q: What are the best practices for candle care to ensure longevity?
A: To care for your candle, trim the wick to 1/4 inch before each burn, avoid burning for more than 4 hours at a time, and keep the candle away from drafts. Allow the wax to solidify before relighting.

5. Q: What technology does the Vibe Scent Diffuser use?
A: Our Vibe Scent Diffuser employs advanced cold-air diffusion technology to turn fragrance oil into a fine mist, ensuring efficient and consistent scent distribution without using heat or water.

6. Q: Can any fragrance oil be used in the Vibe Scent Diffuser?
A: For optimal performance, we recommend using Wix and Vibes fragrance oils with our diffusers. These oils are specially formulated to work seamlessly with our diffusers, ensuring a consistent and long-lasting fragrance experience.

7. Q: Are the fragrance oils for the diffusers eco-friendly and safe?
A: Absolutely. Our fragrance oils are composed of high-quality, eco-friendly ingredients that are free from harmful chemicals, ensuring a safe and environmentally responsible scent experience.

8. Q: How can I control the scent strength in my Vibe Scent Diffuser?
A: Our diffuser comes with adjustable settings to control fragrance intensity. You can customize the scent strength to suit your preference, from subtle to strong.

9. Q: How should I choose the right Wix and Vibes candle scent for my space?
A: The right scent depends on the atmosphere you wish to create. For relaxation, try our lavender or jasmine scents. For a fresh ambiance, citrus or ocean breeze are great choices. Our customer service team can also provide personalized recommendations.

10. Q: What is the shelf life of Wix and Vibes candles and how should I store them?
A: Our candles have a shelf life of about two years when stored correctly. Keep them in a cool, dry place away from direct sunlight and heat. Ensure the lid is closed when not in use to maintain the fragrance and prevent dust.

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